Terms & Conditions
Terms of Service
Welcome to the "Treasures of Kashmir" (TOK) website (“the Site,” “we,” “us,” or “our”). (TOK) provides this site as a service to its customers.
Please read the following terms of service (“Terms”) as they govern your use of our site. By using this Site, you agree to follow and be bound by the following rule below. If you do not agree to these Terms, please do not use this Site in any way.
Additionally, TOK reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.
Description of Service
TOK is a multi-brand online store of Kashmiri Handicrafts/Designer wear/Accessories, Kashmir specific food, or any other similar Products or Services being offering at a great value to the consumer through its partner brands.
All of the content that appears on the TOK website, including all visuals, text, audio, and video clips are subject to copyright protection and /or other intellectual property rights or licenses held by TOK. The entire content of the TOK website is copyrighted as a collective work under Indian copyright laws. TOK grants you a limited license to access and make personal use of the content on this website. The content of the TOK website is intended solely for the personal, non-commercial use by the users of our Site.
Account and Registration Obligation
At TOK, we are committed to providing our customers with great quality products at low prices. Our products are sold online only in limited quantities and availability. We have done our best to display our items as accurately as possible on the Site. Please be aware, variations in style, color, size, shape, and look may occur as our craft products are entirely handcrafted. If you are not satisfied with your purchase, please review our Returns & Exchanges section for further assistance All prices on the site are listed in Indian Rupees (INR).
Customs & local taxes
All prices are inclusive of cartage, service charges, packaging, and all other costs involved in the process of ordering and delivering. All the taxes and customs if applied are not included in the invoice value.
Even though shall try to meet the date and time of delivery schedule as given by the user in the order form, any delayed/ early delivery for whatever reason shall not entitle the user for any damages or compensation from . Every order is delivered as per the specifications of the product mentioned online. We Shall take due caution at the time of delivery to deliver the product to the correct person at the address on the order form, but disclaim any responsibility for claims, damages, and/or compensation. Even though shall try to deliver the products as per the details/specifications given on the order form by the user, it reserves (in its absolute discretion) a right to deliver a similar/alternate product for reasons beyond its control and any such action shall not be deemed as bad-delivery.
Correction of Site Errors
The information on the TOK website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing, and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconvenience.
By use of this Site, you agree to indemnify and hold TOK (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, as well as losses, expenses, damages, and costs, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct).
Modification/Termination of Website
In the event of termination, you will still be bound by your obligations under these terms of service, including the warranties made by you, and by the disclaimers and limitations of liability. TOK shall not be liable to you or any third-party for any termination of your access.
To improve our Site, TOK may use and promote services provided by outside third parties. However, even if the third party is affiliated with TOK, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.
WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD PARTY WEBSITE.
LIMITATION OF LIABILITY
TOK SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS AND SERVICES ON THIS SITE OR THE PERFORMANCE OF ANY OF IT'S PRODUCTS (EVEN IF "TOK" HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).