Shipping Policy

There is no delivery charge within India for order value above Rs.1500

A USD 34 shipping fee is charged for international order value less than USD 700.

All orders will be sent via reputed courier companies like FedEx/Aramex etc. If you or someone on your behalf is not able to sign for the delivery, the carrier will leave a card for you to arrange a redelivery at a suitable time.

We are unable to redirect orders once they have been dispatched and if delivery proves impossible or impractical on 2 or more occasions, we may need to cancel your order and deduct from the refund the applicable delivery charges. We will notify you if this is the case in order to arrange for new order to be placed if required


 

Return & Exchange Policy

If for any reason you are not completely satisfied with your online purchase of our products and wish to return it for a full refund, please ensure that the goods are returned in perfect sellable condition, in their original packaging, with the invoice as proof of purchase within 14 days of receipt.

​We will issue a full refund to the card used when placing the order, excluding any delivery charges, once the order has been processed.

 Please allow up to 10-15 days for a full refund from date of receipt of goods. Kindly note: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns depot. Kindly contact us at contactus.tok@gmail.com or call us at 08552074156 for any assistance.

Kindly note that no refund is applicable in case of food items wherein the food item has been tampered with/opened by the customer.