Shipping Policy

We deliver PAN India & Globally. Orders are usually shipped within 2 business days after the order has been received.

For international orders, the delivery time will be 8-20 days based on the country & only non-food items can be shipped.

For international orders, shipping charges are based on the location and type/weight of the product being ordered. Applicable shipping charges will be displayed during the checkout process before making payments.

For orders within India, the charges are based on the weight & category of product being ordered.

All orders will be sent via reputed courier companies like FedEx/Aramex etc. If you or someone on your behalf is not able to sign for the delivery, the carrier will leave a card for you to arrange a redelivery at a suitable time.

We are unable to redirect orders once they have been dispatched and if delivery proves impossible or impractical on 2 or more occasions, we may need to cancel your order and deduct from the refund the applicable delivery charges. We will notify you if this is the case in order to arrange for new order to be placed if required


 

Return & Exchange Policy

A product purchased from us is eligible for full refund incase it is received in damaged condition or has missing items. The refund is eligible only within 7 days of receipt of the product.We will issue a full refund to the card used when placing the order.

Please allow up to 10-15 days for a full refund from date of receipt of returned goods. Kindly contact us at contactus.tok@gmail.com or call us at 08878884007 for any assistance.

‚ÄčKindly note that no refund is applicable in case of food items wherein the food item has been tampered with/opened by the customer.